Shipping policy

Avarati Shipping Policy for the United Kingdom.

At Avarati, we aim to provide a smooth, reliable, and transparent delivery experience for all customers within the United Kingdom. Below you’ll find all key information regarding shipping charges, delivery times, tracking, and regional restrictions.

Shipping Charges

We offer FREE shipping on all orders delivered within Mainland United Kingdom.

Order Cut-Off Time

Orders placed Monday to Friday before 5:00 PM (GMT) will begin processing the same business day.
Orders placed after 5:00 PM (GMT) or on weekends/public holidays will be processed the next business day.

Delivery Timeframes

Your estimated delivery time is calculated as:

Delivery Time = Handling Time + Transit Time

  • Handling Time: 1–3 business days (Monday–Friday)

  • Transit Time: 3–5 business days (Monday–Friday)

We make every reasonable effort to ensure your order arrives within the estimated timeframe. Should delays occur, we will notify you promptly and work to minimise any impact.

Shipping Methods

Your order will be processed at our facility and then shipped using one of our trusted delivery partners:

  • Royal Mail

  • DHL

  • FedEx

The courier will be selected based on service availability and the delivery location within Mainland UK.

Order Tracking

All Avarati orders include tracking, allowing you to follow your delivery from dispatch to arrival.

Tracking information will be provided via email once your order has been dispatched.

Undeliverable or Returned Packages

If a package cannot be delivered due to:

  • incorrect or incomplete shipping information, or

  • the customer not being available to receive the parcel,

the customer will be responsible for any additional shipping fees required to resend the package.

Order Never Arrived / Missing Items / Lost Package Claims

If your order is lost in transit, marked delivered but not received, or you are missing items from your order or has not arrived within the expected timeframe, please contact us at info@avarati.com.

We will:

  • Contact the courier to investigate the shipment, and

  • Offer either a replacement or refund depending on the investigation outcome.

Claims must be submitted within 30 days from the recorded delivery date.

Delivery Restrictions (Important)

Avarati currently ships exclusively within Mainland United Kingdom.

International Shipping

We do not currently offer international shipping. Orders cannot be placed or delivered outside of the United Kingdom.

Regions Outside Mainland UK

We do not deliver to the following regions, islands, or territories outside Mainland UK:

  • Outer Hebrides

  • Shetland Islands

  • Isle of Man

  • Jersey

  • Guernsey

Any orders placed to these locations will be cancelled and refunded.

Customer Support

Support Hours: Monday to Friday, 9 AM – 5 PM
Email: info@avarati.com
Phone: +44 7886 046468