Privacy policy

Last updated: 9 August 2025

Privacy Policy

Avarati Ltd ("Avarati", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, create a trade account, place an order, contact us, or otherwise use our services.

Our website is powered by Shopify, which provides the ecommerce platform that enables us to sell our products and services.

By accessing or using our website, you agree to the collection and use of your personal information as described in this Privacy Policy.

Who We Are

Company Name: Avarati Ltd

Company Number: 16271406

Registered Office:

St. Pauls House
114 Stoke Road
Slough
SL2 5AP
United Kingdom

Email: info@avarati.co.uk

For the purposes of UK data protection legislation, Avarati Ltd is the Data Controller responsible for your personal information.

Information We Collect

Depending on how you use our website and services, we may collect the following information:

Personal Information

Full name
Company name
Billing address
Delivery address
Email address
Telephone number

Trade Account Information

When applying for a trade account we may collect:

Business name
Company registration details
VAT number (where applicable)
Trade references (where requested)

Order Information

Products purchased
Order history
Delivery preferences
Payment status
Invoice details

Payment Information

Where payments are processed through third-party payment providers, payment information is securely processed by those providers. We do not store full payment card details on our servers.

Website Usage

When you browse our website we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Website interactions

This information helps us improve our website and customer experience.

How We Collect Information

We collect information:

When you create a trade account
When you place an order
When you request a quotation
When you contact us
When you subscribe to marketing communications
Through cookies and similar technologies
Through Shopify and approved third-party service providers

How We Use Your Information

We use your information to:

Process orders and quotations
Manage trade accounts
Deliver products
Provide customer support
Communicate regarding your orders
Respond to enquiries
Improve our products and services
Prevent fraud and protect our business
Comply with legal and regulatory obligations
Send marketing communications where you have agreed to receive them

Marketing Communications

With your consent, we may send you updates regarding:

New products
Promotions
Special offers
Industry news
Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Cookies

Our website uses cookies to:

Remember your preferences
Improve website functionality
Analyse website performance
Enhance your browsing experience

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Shopify

Our website is hosted by Shopify.

Shopify processes certain personal information on our behalf to operate our online store, process transactions and provide website functionality.

For more information about how Shopify processes personal information, please refer to Shopify's Privacy Policy.

Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

Shopify
Delivery companies
Warehouse and fulfilment providers
Payment providers
IT service providers
Professional advisers
Government authorities where required by law

We never sell your personal information.

International Transfers

Where it is necessary to transfer personal information outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Data Security

We use appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we take reasonable steps to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders
Manage customer accounts
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection legislation, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing any personal information.

Children's Privacy

Our products and services are intended for businesses and individuals aged 18 years or over.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us.

Avarati Ltd

St. Pauls House
114 Stoke Road
Slough
SL2 5AP
United Kingdom

Email: info@avarati.co.uk

Company Number: 16271406